ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), IT business management (ITBM), and more. The company has a comprehensive suite of products designed to streamline and automate various business processes. ServiceNow's business model is subscription-based, generating revenue through annual contracts with enterprises. The company has seen significant growth due to the increasing demand for digital transformation and automation in businesses.
Classification: Star ITSM is ServiceNow's flagship product and has a significant market share. It has been a cornerstone of the company's offerings since its inception. The demand for ITSM solutions continues to grow as organizations increasingly adopt digital transformation initiatives. Competitors like BMC and Cherwell also have strong offerings, but ServiceNow's continuous innovation keeps it at the forefront.
Classification: Star ITOM helps organizations manage their I...
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